Passenger Services - Ticketing - Station Facilities - Station Accessibility - Accessiblility of Booking Office - Interchange

Station Information: Durham Bus Station (13005528A)

Last changed: 20:36 on 20/09/2005
Managed by Durham County Council
Durham bus station
Passenger Services - Ticketing - Station Facilities - Station Accessibility - Accessiblility of Booking Office - Interchange

Passenger Services

AddressDurham Bus Station
North Road
Durham

DH1 4
Staffing LevelStaffed
Staffing HoursMonday-Sunday 0500-0030 daily
Staffing Hours - NoteStaffing covers assitance for users, security and cleaning
Porter Service Hoursnot applicable
Porter Service Hours - Noteno porter available at this station
CCTVYes
Ticket Officeno
Reservation Hoursnot applicable
Reservation Hours - Notenot applicable
Customer Serviceno
Customer Service - NoteNo contact
Customer Service - Primary Phone Number No telephone
Complaintsno
Left Luggageno
Lost PropertyNot yet supplied
Lost Property - Note
British Transport Policeno
British Transport Police - NoteNo contact
First Aidno
Durham bus station
Passenger Services - Ticketing - Station Facilities - Station Accessibility - Accessiblility of Booking Office - Interchange

Ticketing

Telesalesno
Ticket Collectionno
Ticket Collection - Notenot applicable
Central Reservationno
Central Reservation - Notenot applicable
Ticket Machinesno
Through Ticketsno
TravelCard Areanone available
TravelCard ZonesNo information
TravelCard NoteNo information
Penalty FaresNo information
Durham bus station
Passenger Services - Ticketing - Station Facilities - Station Accessibility - Accessiblility of Booking Office - Interchange

Station Facilities

First Class Loungeno
Seated AreaYes
Waiting Roomsno
Waiting Rooms - Noteno
Women-Only Waiting Roomno
Meeting Pointno
Trolleysno
Station Buffetno
Showersno
TelephonesYes
Post Boxno
Parcel Officeno
Tourist Information Officeno
ATM Machineno
Bureau de Changeno
ShopsYes
Public WiFino
Web Kioskno
Customer Information Systemno
Help Pointno
Information Kioskno
WANno
Mens' ToiletsYes
Womens' ToiletsYes
Wheelchair ToiletsYes
Baby ChangingYes
Durham bus station
Passenger Services - Ticketing - Station Facilities - Station Accessibility - Accessiblility of Booking Office - Interchange

Station Accessibility

Customer Help Pointsno
Customer Help Points - Notenone
Database of Facilititesno
Is information about disabled facilities available in different formats? no
Is information about disabled facilities available in different formats? - Note No contact
Hearing Loopno
Accessible Announcementsno
Accessible Announcements - NoteNo announcements
Adequate Signs for Facilitiesno
Accessible Departure Boardsno
Accessible Departure Boards - NoteNone available
Accessible Ticket Machinesno
Accessible Ticket Machines - Noteno ticket machine available
Accessible Booking Office Counterno
Accessible Booking Office Counter - Noteno booking office
Ramp for Train AccessNot applicable
Accessible TaxisNot guaranteed
Accessible Public TelephonesNot yet supplied
National Key ToiletsNot yet supplied
Step Free Access CoverageWhole station
Step Free Access MethodsAll at pavement level
Step Free Access Noteslight gradient
All Public Doors Wide Enough for WheelchairsYes
Impaired Mobility Set-DownYes
Impaired Mobility Set-Down - NoteDisabled parking bays located in North Road
Disabled ParkingDisabled parking bays located in North Road
Accessible Car Park Equipmentno
Wheelchairs Availableno
Helplineno
Tactile Platform EdgesRaised kerbs
Nearest Stations with More FacilitiesNot applicable
Nearest Stations Note 24 hour National Express station Newcastle is around 14 miles away.
Staff Help Availableno
Concurrent Assisted Wheelchair Passengers0
Durham bus station
Passenger Services - Ticketing - Station Facilities - Station Accessibility - Accessiblility of Booking Office - Interchange

Accessibility from Booking Office

Location Bicycle Access Wheelchair Access Number of Escalators Number of Steps Number of Lifts
Stand A No Yes 0 0 0
Stand B No Yes 0 0 0
Stand C No Yes 0 0 0
Stand D No Yes 0 0 0
Stand E No Yes 0 0 0
Stand F No Yes 0 0 0
Stand G No Yes 0 0 0
Stand H No Yes 0 0 0
Stand J No Yes 0 0 0
Stand K No Yes 0 0 0
Stand L No Yes 0 0 0
Durham bus station
Passenger Services - Ticketing - Station Facilities - Station Accessibility - Accessiblility of Booking Office - Interchange

Interchange

Minimum Connection Time (mins)4
Cycle Storageno
Cycle Storage - NoteNo contact
Car Parkno
Car Park - Notenot applicable
Number of Parking Spaces0
Parking ChargesNot applicable
Taxi RankYes
TrainTaxi WebsiteYes
Bus Services NoteBus services to surrounding areas 0871 200 22 33
Airportno
Portno
Car Hireno
Cycle Hireno